February 1, 2011
It’s probably beginning to appear that I’m like a dog that won’t let go of a bone with this diaper issue. But I am totally amazed at the time and trouble involved with acquiring this very simple, very necessary product. Once again, I had to call the supplier to inquire about our order which should be delivered once a month. The reply this time – “Oh, as of the first of the year, we’re not carrying diapers anymore.” I asked why I wasn’t told of this earlier. After being put on hold, I was told that I didn’t return their call. .....I never received any calls. Their response was basically, “Oh.”
So, now I’m back at square one. I called the only other medical supply company in the area yesterday, but they are closed on Mondays. It took eight months to get approval through the first company. Am I going to have to start from scratch again? I don’t know.